Shipping and Handling
ORDER PROCESSING TIME
Orders typically take 2-4 days to process – plus shipping times below.
We ship Monday – Friday.
DOMESTIC SHIPPING TIMES
Standard Shipping: 3-7 Business Days
SHIPPING & HANDLING (USPS)
UNITED STATES & PUERTO RICO
$0 – $20.00 $10.50
$20.01 – $50.00 $12.50
$50.01 – $99.99 $14.50
$100.00 and up Free Shipping (Please us coupon code FreeShip)
Please send your international shipping inquiry through our “Contact” link.
Body Glue: During the winter months (November – March), you must choose Priority Shipping for orders containing Body Glue. If Body Glue freezes, it is ruined, so we ship with 72-hour heat packs during the winter. Priority Shipping ensures that the package will arrive while the heat pack is still working. We cannot ship Body Glue internationally during the winter.
For the health and safety of our customers, we cannot accept returns for cosmetic items. For this reason, we recommend always purchasing a small amount first if you are unsure as to the suitability of the product for your plans. We can accept returns for non-cosmetic items. We will not refund shipping charges unless there has been an error on our part. In case of damaged, missing, or defective products, please notify us within 48 hours of receiving your order so we can resolve the problem. Be sure to hang onto these products and the packaging as they may be required for insurance purposes.