Shipping and Handling

ORDER PROCESSING TIME

Orders typically take 2-3 days to process – plus shipping times below.
We ship Monday – Friday.

DOMESTIC SHIPPING TIMES

Standard Shipping: 3-7 Business Days
Priority: 2 – 4 Business Days
Priority Express: 1 – 3 Business Days

SHIPPING & HANDLING  (USPS PRIORITY MAIL)
UNITED STATES & PUERTO RICO

$0 – $20.00                $7.50
$20.01 – $50.00         $8.75
$50.01 – $99.99       $10.50
$100.00 and up       Free Shipping   (Please us coupon code FreeShip)

INTERNATIONAL SHIPPING

Please send your international shipping inquiry through our “Contact” link.

SHIPPING EXCEPTIONS

Body Glue: During the winter months (November – March), you must choose Priority Shipping for orders containing Body Glue.  If Body Glue freezes, it is ruined, so we ship with 72-hour heat packs during the winter. Priority Shipping ensures that the package will arrive while the heat pack is still working. We cannot ship Body Glue internationally during the winter.

REFUNDS

For the health and safety of our customers, we cannot accept returns for cosmetic items. For this reason, we recommend always purchasing a small amount first if you are unsure as to the suitability of the product for your plans. We can accept returns for non-cosmetic items. We will not refund shipping charges unless there has been an error on our part. In case of damaged, missing, or defective products, please notify us within 48 hours of receiving your order so we can resolve the problem.  Be sure to hang onto these products and the packaging as they may be required for insurance purposes.

Thank you!